kritika mahanta
Activity overview
Latest activity by kritika mahanta-
kritika mahanta created an article, growing up a family
growing a family in Accenture environment.
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kritika mahanta created a post, How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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kritika mahanta created a post, Feature a post
Help Center managers can get traction for certain posts by featuring them in a section that can be placed anywhere in your theme. Learn more
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kritika mahanta created a post, I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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kritika mahanta created an article, What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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kritika mahanta created an article, How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
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kritika mahanta created an article, How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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kritika mahanta created an article, How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...